TARADELL / BARCELONA
T 618 730 328
info@maspratsevall.com




T. 618 73 03 28

FAQ

FREQUENT QUESTIONS

 

Is there a minimum period for each stay?

The minimum period is 2 nights at weekends and 1 week in the summer season. When there is a public holiday, the minimum period includes the public holiday and the cost is the total of each separate night. For stays from Monday to Friday, there is no minimum period.

What time can we arrive and what time do we have to leave?

Guests can arrive from 4 p.m. Check out time is 12 noon if there is a booking for that night. If there is no booking for that night, check out time is 4 p.m. We have a late check out service which allows guests to extend their stay until 6 p.m. at a cost of just 6€ per hour.

Are the cottages separate?

The cottages are very close to one another but they are completely independent and no rooms are shared with other clients. For large families or groups occupying several cottages, we adapt the dining room in one of the cottages so that you can comfortably enjoy your meals together, even though each cottage has its own rooms.

Are the cottages fully equipped?

The cottages are equipped with all your linen needs: sheets, towels, tablecloths and napkins. The cottages also have free Wi-Fi, a TV and a hairdryer.

Can you provide extra beds?

We can provide an extra bed in the Forest Cottages to increase it from 5 places to 6. We cannot provide extra beds for the Fields Cottage, which sleeps 4 people. A cot can be added to either of the cottages. Inflatable mattresses or extra beds not belonging to the establishment are not permitted.

Can we hold hen nights and stag nights or have parties with music?

At Mas Pratsevall we aim to provide peaceful, relaxing accommodation, where guests can disconnect and enjoy nature, whether as a couple, as a family or in a group, while respecting the wellbeing of everyone. To this end, we do not accept hen nights, stag nights or parties with music, as they are incompatible with our philosophy.

We have a baby. What amenities are there for babies?

Each cottage can be provided with free amenities for babies and infants, including a cot or travel cot (suitable for children up to 3 years old), bed rail, highchair, bouncing cradle, baby bath, bath hammock and changing mat. In the garden there is a sandpit and a landscaped area for infants to play.

Are dogs allowed?

We allow one pet per house with a supplement of 5 euros per day. Guide dogs are exempt from this supplement. For everybody’s safety, remember to keep dogs under control at all times and to carry the duly up-to-date health card. We do not allow dogs classified as dangerous. In the event of any incident or damage, the owner shall always be held responsible.

We need an adapted cottage. What can you offer us?

The Fields Cottage is accessible to people with reduced mobility and the wide space is ample enough for a wheelchair to pass. For blind guests, guide dogs are welcome at no extra cost. For any special requirement to make your stay more comfortable, please just ask.

Is there a barbecue?

There is a barbecue in the garden available for use by all our clients. The wood and charcoal for the barbecue are included in the accommodation price. Firewood for the hearths in the cottages is also included in the accommodation price.

Is there a swimming pool?

Whether you prefer a peaceful and relaxing swim or a more playful swim, in Taradell you will find the perfect swimming facilities for you. Both at a five-minute walk from our cottages.


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